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I paid 4.99 for 30 minutes of the specials, and they disappeared after about 5 minutes!
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Hi @kingrob
Welcome to Soda Community
If your purchased special bundle or timed booster disappeared prematurely in Candy Crush Soda Saga, it is usually caused by a server synchronization failure, a temporary connection glitch, or an account sign-out issue.For tips on how to get your missing items to sync properly and resolve transaction errors: ·Missing Purchases verify the transaction: Check your Apple App Store or Google Play Store purchase history to confirm the $4.99 charge went through successfully.Restart the application: Force close Candy Crush Soda Saga completely and reopen it to force a fresh connection to the game servers.Check account sync: Go to the in-game settings and ensure you are properly signed into your King or Facebook account.Clear cache (Android): Go to your device settings, locate apps, select Candy Crush Soda, and clear the cache before relaunching.Contacting Support if the items do not reappear after restarting and checking your connection, reach out directly to customer service. Open your in-game settings, tap the question mark/help icon, and select Contact Us. Provide your User ID along with a screenshot of your digital receipt from Apple or Google so they can credit the items or issue a refund.
