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I did not receive my rewards last week even though I won 3 Podium Places in a row
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Hi @wendyclarke48
Welcome to Soda Community
Not receiving your Candy Crush Soda Saga podium rewards is a known sync or server issue, and you can fix it by restarting the app, clearing your cache, or contacting player support. Many players face this exact bug when finishing top streaks.
restart the Game: Force-close Candy Crush Soda Saga completely, restart your device, open the game back up, and play one normal level to force a server sync.Clear App Cache: Go to your device settings (Android Settings > Apps > Candy Crush Soda > Storage > Clear Cache) to clear temporary glitch files.Check for Updates: Make sure your game app is updated to the latest version via your app store.How to Get Your Prizes Back contact Support: Open the game, tap the Settings gear icon, select the question mark (?), go to Contact Us / Chat, and send a ticket describing that your podium streak rewards are missing.Provide Your ID: Support game moderators on the King Community Forum note that you should have your Player ID ready so support agents can manually credit the boosters and gold bars to your account.
Hope it works
Thank you 😊
yes, thank you for replying, I have now managed to speak to someone rather than twice getting the generated email that wasn’t any help
