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I can not retrieve my Candy Crush Soda Saga. Have you been able to correct the current problem going on?
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Hi @Rivertree
Welcome to Soda Community
To retrieve your Candy Crush Soda Saga progress, log back into the same King Account or Facebook profile you used before, check for app updates, or clear your device's cache.
Hi @Rivertree! The Studio is investigating the current issue affecting the Windows app, but in the meantime, if you have a mobile device, you can continue playing there while the team works on a fix. Thanks for your patience!