Accidentally deleted my account

TangiNepolo

I accidentally deleted my account. I was have issues with loading new levels yesterday on my iPad so I accidentally deleted it and when I tried logging back in today, I couldn’t get in. Tried forgetting the password and resetting it but no email was sent to me to reset it. I created a new account with the same email but I really need to get back into my old account. May anyone please help. I was over level 1000 on my old account 😭

LoFiGummy

Hey there @TangiNepolo and thanks for reaching out to us here in the Forum.

I think the best course of action right now is to reach out to the support via the game with details on your current and previous account. You can reach out to support in the game by following these steps:

• ⚙ Settings
• ❓ Help Center
• 🔗 Go to an article and scroll down
• 💬 Press "Contact us" or "Chat with us"

You should be able to get some help with this and I'm positive that we can work something out 🤗