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How to restore my candy soda game. I don't want to delete it. I was over level 5000.
From Leah.
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Have you save your progress in this game?
Hi @Lovely_Leah 😊
There are a couple of reasons why your progress may not be showing. Let's have a look at how we can solve this issue:
Go to the main screen where the 'Play' button appears and tap on “My account.” Log Out from the current account.
King account ⭐ If you have a King account:
Tap on “Retrieve My Progress/Save My Progress.” Log in with your email address and password to get your progress back.
Connecting to Facebook ⭐ If you use Facebook to save progress:
Open the Facebook app on your device and ensure you're logged into your correct Facebook profile (this is a very important step!) Open the game and tap on “Retrieve My Progress/Save My Progress.” Select the blue Facebook button to log in
from: https://kingcare.zendesk.com/hc/en-us/articles/10757309955485-I-can-t-find-my-progress-in-the-game-How-to-retrieve-my-levels#%20
