Medle add

Question

Hi!

Almost every time a Medle ad for help or an extra reward appears, it gets stuck. To continue, I have to quit and restart the game, which means that I don’t complete that level. In the meantime, they apparently changed the ad, and now it occasionally works (about 1 time out of 10), but… What can I do to stop seeing this ad altogether?

LoFiGummy · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3600349#Comment_3600349

Hey there and thank you for getting back to us - I've now reported it to the studio, hopefully it should be removed very soon! Thanks for helping us improve the game.

Vilinčica · Answer

This is a picture from 5 min ago. Thi one went through the end. But most time “Revard granted” doesn’t appear no matter how long I’m waiting.

LoFiGummy · Answer

Hey there @Vilinčica and thanks for reporting this to us, I can see if the studio can have this removed but I'll need a few more details:

* When did you last see this ad (time/date)
* Do you have a screenshot of the ad?

IF you can also include your Player ID that helps us a ton in finding the ad to remove it!

How can I find my player ID in Candy Crush Soda Saga? – Candy Crush Soda Saga