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Whÿ didn't I recieve my rewards? Payment was removed from my account
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Hi there, welcome to our Community @keishaleslie
I understand your concern as you did not receive your in-game purchase and I will point you into the right direction.
Please take a look at the article we have created specifically for cases like this. Our article will provide you with further guidance on this: https://kingcare.zendesk.com/hc/en-us/articles/17185898904093-I-didn-t-receive-my-Google-Play-purchase#%20
Have a nice day ahead!