Duplicate Accounts

Question

Hi Candy Crush Support 😊

I’m hoping you can please help me merge my two Candy Crush accounts so that I can keep my game progress under one account.

The two User IDs are:

☆ 1376417623

☆ 12856248351

CM edit: removed personal information

Could you please let me know if these accounts can be merged, or if my progress can be transferred from one account to the other?

Thank you so much for your help! 🍬🍭l

Kind regards,

Lorraine

christinewupp · Answer

That would be too easy, to merge two accounts and add all the gold bars up. Each Account is separate and accounts cannot normally be merged. Unless a serious error caused you to lose progress for some reason you will not be given help to merge two accounts: It is against the rules of the game.

LoFiGummy · Answer

Hi @champsellysse and welcome to the King Community 👋

For help with your accounts and game progress, please contact Support directly from within the game. They’ll be able to check your account details and advise on the options available.

You can reach them by opening the game, going to Settings, then selecting the ? icon and choosing Contact Us. Please include your Player IDs when you get in touch. Here's how it looks like: