"I'm so sick and tired! I wish I could get some rest!" ~gummy bear

Question

So when I open the path to the down when next board the gummy bear just had enough and just played the game over animation for some reason (I think it's a bug) and I cannot do anything like I cannot swipe moves,use booster and quit level! I have 189 streak!! I got softlock!!

LoFiGummy · Answer

Hey there @Andrew_22 and thanks for bringing this to our attention, do you by any chance have a screenshot or picture of the level itself so that we can get a better understanding of what is going wrong with the level? It is very appreciated as it helps the studio solve potential issues faster.

Palash_Sarma · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3643618#Comment_3643618

Thank you for sharing 😊

Andrew_22 · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3643274#Comment_3643274

Yes sorry about that The game id is 16692781650

And for level it's 4140 Right now I couldn't even get past the second part,even supersonic lollipop don't work!!! (Bubble bears level type)