Double charged

Tbird02

I used to buy boosters and packages deals all of the time. I will never purchase any ever again. Was charged twice for same purchase. Thought it was a fluke. Happened a second time and then two more times after that. Don’t trust that this isn’t a scam on purpose.

LoFiGummy

Hey there @Tbird02 and I'm really sorry to hear that, of course that's not the intended behavior!

If you've been double charged, it can be some problems with the connection, either way this can be solved - please have a look at this guide from our Help Center:

I think I have been charged twice/I don't recognize a purchase on Apple

You can also reach out directly to Support to get help with this in the game! Reach out to support in the game by following these steps:

• ⚙ Settings
• ❓ Help Center
• 🔗 Go to an article and scroll down
• 💬 Press "Contact us" or "Chat with us"

Let us know if you get stuck on any of the steps and we're happy to assist!