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Hey everyone, we're aware of that Soda is not loading for some players who play on iOS Devices such as iPhone and iPad on iOS 27. We're currently investigating this issue and will update this thread with more information.
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Hello everyone, we've been able to confirm that this issue has been solved now - please make sure to install the latest version of iOS and Soda when you have the chance!
We will share updates of this issue here! 😊
Hello again @Alexlap Thanks for the added details! The studio is currently investigating it, and we seem to have been able to confirm the issue.
We'll look at hopefully solving this as soon as possible, and update you once we know more thank you for your patience with us and for reporting it here in the community.
Hey there @Alexlap, could you check with version of the game you have installed, as well as the version on the iOS?
This may be connected to an issue that we're currently investigating.
We recommend that you check for updates to the game in the App Store as well.
If you can also provide us your Player ID, it would help us investigate this further.
How to find my Player ID
Hello, i confirm, now it works. Thanks!
works ok in iPhone but does Not open in iPad after update iOS 27
Hi, the version of Candy Crush I have installed is 1.327.2 and my iPad is running iOS 27.0. My Player ID is 1450729728. Thank you for investigating this issue.
This is the point where the game freezes
Hi everyone, I'm experiencing a persistent bug where Candy Crush Soda freezes at 70% on the initial loading screen.To isolate the issue, I have already tried:
The game still freezes at 70% every single time.Crucial Detail: My wife has the exact same iPad 10th Generation, but the "Wi-Fi Only" model, and the game works perfectly fine there with any account. My iPhone works fine too. This bug is specifically targeting the iPad 10th Gen Wi-Fi + Cellular hardware/motherboard components during the initial hardware check.Email support is stuck in an automated bot loop. Can a Community Manager please forward this hardware compatibility bug to the development team for the next update? Thank you!