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Previously played levels not accessible...

BlueR

I'm presently at level 20,455 and have to resort to mastery levels exclusively since the previously played levels are not responding at all. Many quests can't be started or completed. Previous levels just stopped responding at all at about 6 AM so they will not open. Similar happened fairly recently and response at that time had to do with experimenting with the game to entice newer players without any consideration for veterans of the game. *Older posts still show that issue. Please do reply and fix the issue? Thank you, Larry…

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LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3672112#Comment_3672112

Hey there Larry,

For the previous levels, this is an active test in the game and is intended. I understand that this must be frustrating in the cases that you've mentioned here, and I'll forward that feedback to the studio, but unfortunately there's not much I can do right now in terms of "correcting" this, as it's intended in the game. The motivation is that the studio wants the players to focus on moving forward in the game and complete new levels in the game instead of going back and replying the old ones.

You should still be able to play for rewards within Bake-A-Cake if you have that event in your game, and joining a team should be helpful as well in that regard.

As for the ads, we definitely don't want broken or inappropriate ads. We continiously look to remove bad ads, but it helps to have them reported by players as well, for me to forward it to the studio I need the following information:

What is the ad for? (service or product)
When did you see the ad?
What's your Player ID?

And if possible, a screenshot of the ad is also very helpful!

How to find Player ID

LoFiGummy

Hey there @BlueR and thank you for sharing here in the forum. Focusing on Mastery Levels and new releases of levels is intended here, but it's very helpful that you share the feedback with us here.

Can I ask what you were playing the older levels for more specifically, so I can share it with the studio?

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BlueR

LoFiGummy . . . You asked about the ad(s) that re-direct, freeze, deceptively hide the 'x' to close after REWARD GRANTED shows and packs additional ads at times requiring a reboot. The worst that has been really annoying and deceptive are those from Temu. When I am traveling to Asia and Europe it is Temu that does the same to varying degrees. Sadly that company (Temu) deliberately has nefarious ads either seeking clicks or redirects for monetary gain in nefarious ways. A few other sites also do similar but not consistently.

*As for Temu, because of their longtime and rude advertising means I would absolutely never engage them in any type of business or transaction and will also speak down of them and their practices when or if ever asked. ***Get rid of Temu ads if they persist in their nefarious ad habits . . . lol

Again, thanks and I do hope to avoid the choice to leave but we'll see.

*Also, my HP laptop and Galaxy Note 23S Ultra have the issues I mentioned in the above/past and it still persists. My Galaxy.Note 8 Plus does allow me to still play previous levels just as it has been for years. I didn't discover that until recently as that Note 8 is not a device I carry or use too often.

Thank again . . . Larry (BlueR)

BlueR

Thanks again LoFiGummy. Just a note on the Bake-A-Cake levels. Those are not a solution since many levels do not have certain colors available to hit. In fact none of the levels have every color and often colors are not repeated for several levels or more. Also, if I do not complete a level in the bake section I must pass a certain number of levels to be able to bake again and those levels are nowhere available under this 'experiment'.

Also, as I said previously, the thing this shows is that the presently new players will also be cast aside once they too become veterans.

It is also a fact the my 'variations' of play as I posted are what makes the game fun for me. When I lose those means of play I will cease playing. After the number of years I've played I would like to continue but that is starting to look less and less likely. What's sad is that not a single thing I ask to return to the game has any negative effects on newer players and these 'new' rules have never once in the years I've been playing been a part of the game. Game changes should lead to game improvements, not new restrictions intended to only gain monetary decrease the enjoyment.

I do thank you for your time and assist on this. *Forge of Empires made similar changes a few years back. I started the game in the 40,000'ish ranks and finished in the top 20'ish when they did similar as is being done here. It lost lost it's fun and I haven't looked back since deleting my account. I really hope that is not the end of play I will see here but it's is looking more and more dismal.

Thanks for your time and assist.

Larry (BlueR) . . . smile

LoFiGummy

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3672112#Comment_3672112

Hey there Larry,

You should still be able to play for rewards within Bake-A-Cake if you have that event in your game, and joining a team should be helpful as well in that regard.

What is the ad for? (service or product)
When did you see the ad?
What's your Player ID?

And if possible, a screenshot of the ad is also very helpful!

How to find Player ID

BlueR

LoFiGummy, any chance of getting a reply and fix for the issues? In all the years I have been playing everyone has always without exception been able to repeat old levels. I should also note that when a quest requires playing a certain type of quest the mastery levels do not count so I'm effectively excluded. The new levels added Fridays are good fir a few days at best. What I'm left with is the assumption that what was a fun game to enjoy is no longer worth my time? And it appears my opinion about the bad and restrictive changes are of no real concern? I hope that will not prove to be true. Also, are the newer players King is trying to move up also going to be dismissed once they too prove years of loyalty to the game, as is the case with my years of loyalty? *Also, on a side note... Any chance of having some of the advertisers clean up their ads? Some ads count down the time (usually about 30 seconds) and then open up new ads not allowing you to return to play. Others will hide or disguise the close ad link after viewing and then force you into a browser window that leaves no option to leave except closing the game app or forcing my device to restart. In all the years I've played this and similar King games it's only been the past 6 months or so that these many issues and downgrades have started to become routine..

Larry

BlueR

@LoFiGummy Yes you may, and thank you for your response. I often play older/previous levels to complete various quests in a timely manner. Many of the 'color' quests would require many levels to complete otherwise. Say I have a aqua, yellow, orange, or other color to get hundreds of that color. Without being able to play older/previous levels it can take a redicilous number of 'new' levels to successfully complete. Similar for other types of quests. Not echieving quests denies me various rewards… Also, if you look at my first few hundred or thousand levels played they all without exception have 3 stars. I used to never consider a level complete until I had three stars. *As you can see playing previous levels adds a lot to the game and if that option will not be available I may quit the game as it removes it lot of the enjoyment. Also, it has ONLY been now and the recent past where I and other players have not been able to play previous levels. That is a change that if kept will ba reason to leave the game, and I really don't want to make that decision. Thank you, and I do hope this matter will be corrected soon. Larry / BlueR

LoFiGummy

Hey there @BlueR and thank you for sharing here in the forum. Focusing on Mastery Levels and new releases of levels is intended here, but it's very helpful that you share the feedback with us here.

Can I ask what you were playing the older levels for more specifically, so I can share it with the studio?