Game integrity

mward1717

Hi, It seems that I've hit a block in the game and it doesn't feel like this is a random falling of tiles any more. I am very competent at this game but cannot pass levels on Soda or Candy Crush original and it doesn't feel like a coincident. Let me know if these game are truly random or if they are not random outcomes. Thanks,

LoFiGummy

Hey there @mward1717, do you happen to have a screenshot of the issue and could let us know what level this is happening in? If there's no new candy coming into the level, it sounds like potentially an issue that we'd like to look into further to see if we can fix!

It also helps if you can include your Player ID as well so we can find out what happened faster.

How to find your Player ID