Lost powerups

wayti

hello, devs. i recently reinstalled the game after probably a year or so of not playing it. i remember it well that i have stored my powerups and not used them all. to my surprise, it was depleted:((. i know it could be not that much anyways (probably just around 250 each, because i like to keep it at least more than 240) but it really boost my competitiveness if I'm not relying much from it (other than those coming from rewards with durations). idk if this can be fixed, but i do hope it will.

anyway, hi. it's my first time here, didn't know this existed prior to this concern.

MasterNoob

Hi there!

I completely understand how disappointing it can be to lose hard-earned items. Here’s some helpful information about why this may happen:

Boosters are saved directly on your device, which allows you to use them offline. However, deleting and reinstalling the game or updating your device or the game may cause them to be lost.

To help prevent this, we recommend avoiding storing too many free boosters, as they may be lost and could affect your gameplay.

Please note that free items won are “non-refundable, transferable, exchangeable, and cannot be used in any other game.” For this reason, we’re unable to compensate for any free boosters that may have been lost.