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When I click for 5 extra lives at the end of my game the screen turns black and freezes and I have to start a new game.
Hello Welcome to this wonderful community 🎉 . Restart your device .then play
@missjay74 Hi and welcome, Hopefully some of the information above has helped with your issue. If not currently there are a few problems with the store being connected so may be related to your issue. the issue is known and hopefully a fix will be found for this shortly
Thank you
Welcome to the King Community.
You can get rid of your problem by following the post below.
Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
Android
iOS
Kindle
Windows mobile
Computer
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
Hi and welcome to the community.
Please do the standard troubleshooting by Log out, update your game application, restart your device and login again.
If playing through web browser on facebook please clear cache/ history and restart your device and check if it solves your case.
Thanks.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
