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I do not receive daily rewards. I have cleared my cache. Can you help?
Hello @princesscandy Welcome to this wonderful community 🎉
@princesscandy Hi and welcome, If you have checked both your device and game are up to date and have cleared cache and logged out and restarted you device and this has not solved your issue. At the moment there is not much else you can do from your side other to wait and see if your daily features return to your game as they be missing due to a temporary problem
Thank you
Welcome to Sweet King Community! 👑
How about you can see answers and solutions by Community Team :
Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you.
If they don’t, it’s just a matter of time. You may not be amongst the selected group at the moment but soon you’ll be the lucky one to enjoy the new challenges as well as your friends!
You can also check that page to read all of information that I hope you can understand to read them :
By the way, this feature is still tested that means it's still not complete to be fixed to everyone on this game mostly. Mostly of players have asked this problem too.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
Thank you for being a loyal player of Candy Crush Soda Saga.
If the above troubleshooting steps do not solve your problem and your problem has recently started, I would tell you to wait a little bit. We will let you know when we find any information.😎
Hi and welcome to the community.
As i mentioned on your Second post in candy crush friends section. Please mention the device and game you are playing and not recieving lives.
Thanks.
Hi @pricesscandy, welcome to the Community!
Not getting daily rewards might be a result of :
Check the above & if the issue remains try this ---> Opening the Game ---> Log out ---> Close the Game ---> Clear Cache on Device ---> Reopen the Game ---> Log back in
Most of the times these tricks work. But if they don’t, it usually means that you may not be amongst the selected group of Players to have certain features at a given moment.
🔺 Bear in mind that daily login information is stored on your device -not on the Game servers. If you switch devices you will lose your daily streak -which can't be restored- and will need to login daily for 7 days consecutive days to reach the maximum # of rewards (there are no better rewards for logging in past day 7).
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
