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How can I report a bug privately ?
π€ a bug that I can misuse? Interesting!
Helloooo
Comment 4
There
Hello
@Lola_Pop Got it π,thank u for your help
You're 100% right- I'm sorry I forgot about that, @alaa_moataz ! As you can see in this picture, you need to be level 2 to send private messages:
Good news is that you just need to write 3 more comments to arrive to level 2 ! You can answer on this same thread, say hi HERE, and participate in one of our contests HERE.
(Or just write 3 short comments here below- we won't consider that spam this time π)
Hello @Lola_Pop,
Thanks for your responseπ
I don't think the bug should be public because I think it can be misused that's all. However, I couldn't find "Message" button when I go to anyone's profile, and when I try to click "Messages" Icon and click on "New Message" it redirects to a screen with this error "Permission Problem, You don't have permission to do that.", Do I have to have certain amount of points to be able to send messages ?
Hello @alaa_moataz !
Welcome to the Community π€
We usually encourage players to report possible bugs publicly, because other players could be experiencing the same problem and find the answer helpful. π However, if you want to report it privately for any reason, you can send me a private message. π Just tab on my nickname and then on "Message"
Cheers!
Hello @alaa_moataz u can private msg the community managers here. They are lola_pop and ladyRaffie. Click ur dp, ul see an envelope icon. Go to that and compose a message to either of the CMs. Good luck fixing the bug.
@alaa_moataz Hi and welcome, I will tag the CM @Lola_Pop to here as she can probably answer this better than me
Thank you
Hi Soda fans! π Some players have reported seeing a profile picture they didnβt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatβs happening? You may see a profile picture that isnβt yours You might not be able to change your avatar right now π‘ Good to know: Thisβ¦
π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andβ¦