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Report a bug

alaa_moataz

How can I report a bug privately ?

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[Deleted User]

🤔 a bug that I can misuse? Interesting!

Helloooo

Comment 4

There

Hello

@Lola_Pop Got it 👌,thank u for your help

Lola_Pop

You're 100% right- I'm sorry I forgot about that, @alaa_moataz ! As you can see in this picture, you need to be level 2 to send private messages:

Good news is that you just need to write 3 more comments to arrive to level 2 ! You can answer on this same thread, say hi HERE, and participate in one of our contests HERE.

(Or just write 3 short comments here below- we won't consider that spam this time 😉)

alaa_moataz

Hello @Lola_Pop,

Thanks for your response😊

I don't think the bug should be public because I think it can be misused that's all. However, I couldn't find "Message" button when I go to anyone's profile, and when I try to click "Messages" Icon and click on "New Message" it redirects to a screen with this error "Permission Problem, You don't have permission to do that.", Do I have to have certain amount of points to be able to send messages ?

Lola_Pop

Hello @alaa_moataz !

Welcome to the Community 🤗

We usually encourage players to report possible bugs publicly, because other players could be experiencing the same problem and find the answer helpful. 😊 However, if you want to report it privately for any reason, you can send me a private message. 😊 Just tab on my nickname and then on "Message"

Cheers!

[Deleted User]

Hello @alaa_moataz u can private msg the community managers here. They are lola_pop and ladyRaffie. Click ur dp, ul see an envelope icon. Go to that and compose a message to either of the CMs. Good luck fixing the bug.

Freddy_

@alaa_moataz Hi and welcome, I will tag the CM @Lola_Pop to here as she can probably answer this better than me

Thank you