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App Store but it doesn't seem to wanna work I loaded and delete it and then reloaded it makes no difference
Hello there @stangel299 and good day to you.
I understood that you were not able to continue playing the game despite hitting the play button. I have experienced this before and it usually relates to insufficient memory or storage space. Thus, please ensure that your phone memory is sufficient to enable it to function properly. You may start clearing some unwanted files, especially those large ones/media files.
Further, it may be due compatibility issue. Please read below about device compatibility issue with the game.
As technology is constantly advancing, it's not possible to give a definite list of devices which are or are not compatible, as this regularly changes.
To give some broad guidelines, if your device is older than 2 years since it's manufacture, it's possible the specification may no longer be sufficient to deliver the seamless and feature-packed content you're familiar with.
If your device is older, we can only provide recommendations which might free up the necessary resource to enjoy the game.
- Be sure to close other background apps, to maximise memory and processor
- Turn the device on a regular basis, as this clears down the background caching of data. Leave it off for 10 seconds as often as is practical.
- On Apple devices, turn off the spotlight search, as this saves memory.
If all else fails, don't forget you can play almost all of our games at King.com, via Facebook or Win10!
Please let me know if I've answered your questions by "Quote" my message or copy and paste my name @wykoon when reply, or if you need help with other issues in your game.
Thank you 😊
Since you tried reloading already, only thing left is to reinstall the game. Make sure you backup the game, so you won’t lose your boosters.
Welcome to Sweet King Community! 👑
How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉
Android
iOS
Kindle
Windows mobile
Computer
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
@stangel299 Hi and welcome, What device are you playing on and are you getting any error messages or is it just reloading
Thank you
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
