Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
This is were you can talk about fun Soda and off-topic related things with other Soda Players!
Got a feature idea? Share your thoughts to help make Soda even better!
When i asked in teamchat for a life ( in Dutch because the game is in Dutch), i get the message that it is not inappropriate inappropriate?
Sign in or register to leave a comment and join the conversation.
Hello @Vonnyp
how are you doing?
I have news from Soda Team: if you don't reside in Sweden and Spain, you can return to old friendship system and be removed from this new one. If this is what you wish. I understand you reside in UK?
I would need your game ID number. Here's how to find it
Let me know
Hello!
thank you for explaining and showing your game.
I'm not aware of this new change and I don't see it in my game so I must consult with community manager to understand what's going on here 🙂
I'll let you know what I find out
1840971128
Hello again!
I forgot to ask you something important, what's your user ID? This way community manager can locate your game account and look into friends feature.
To find this unique number please launch Soda app, tap on cogwheel icon and visit settings page. At the top you'll see King logo, please tap twice on it. It'll be replaced by your user ID number. More infos here
thanks!
Hello @Jaylinn !
do you mean that you clicked the button to ask for a life or typed a message in chat asking your friends for a life?
Which device do you use ? (make and model)
did you try troubleshooting steps? Does the problem still persist after troubleshooting?
Please let me know so we can keep investigating
thanks
---
Troubleshooting steps:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
Вот на этот запрос я за неделю не получила ответа. Раньше приходило 20-30 .
I play on Android in the application and a week ago I updated the way to request for extra lives. Previously, there was no request for a booster and the request for lives was displayed in the team, now with a message .... My friends are only on the application ... Something like
Спасибо!
Hello there!
I'm not sure I understand your question. from what I know, the method to ask friends for a life has not changed.
Please answer these questions:
Which device do you use to play Soda? (Model)
Do you play Soda on multiple devices? Which ones?
Do you play on app or Facebook webpage?
Do mean you ask your friends for lives and they don't send you a life?
Do you mean friends from your friends list?
Or friends from your team?
Feel free to take screenshots and attach your pictures here so I understand better
Thank you!
why am I not getting a response from my friends after changing the request method for life
