Need a Helping Hand? ๐ญ
Got a game question or need help? This is the place to ask!
Level 1
Hello @Noodledoodle69 welcome to Soda Community
That is strange ๐ค. You could do our standard troubleshooting. Your game may need to reconnect to King servers.
Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache ->ย not dataย ย that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataโ๏ธ)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data