(SOLVED) Game is stuck on the loading screen

FluffyDinosaur · January 2023

Hi everyone, we are still investigating this issue and will let you know as soon as we have any updates!

Courtney1990 · January 2023

Can you guys give me A time when this get fixed

smilingeileen2 · January 2023

Any update on fixing the issue at all please? Also, are all players who are having this problem using Samsung Galaxy phones?

norton66 · January 2023

When will loading issues be fixed

caroline6 · January 2023

I have been having the same issue since yesterday. I have been stuck on loading screen. So frustrating it means I've lost my daily rewards

mandypatterson63 · January 2023

I'm having the same problem. Annoyed that I'll loose my daily log in 😠

Courtney1990 · January 2023

Hello have you fixed the game yet

smilingeileen2 · January 2023

I've been unable to play the game since Saturday when this issue first started for me. I know nothing could have been done over the weekend but you've been investigating this since Monday, it's now Thursday evening and still nothing. No update since yesterday where you were still investigating. It's very frustrating not knowing how or when this issue will be fixed. It seems to be happening to more players too. Could we have some kind of progress update please?

Thank you.

Courtney1990 · January 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2518998#Comment_2518998

I agree we want answers

Teresa_Greenwood · January 2023

I have reinstalled the app and will probably now have lost my progress. Unfortunately, I can't remember the actual level I got to.

(SOLVED) Game is stuck on the loading screen

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