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My games in soda keep freezing

King_admin

This discussion was created from comments split from: Ongoing issue on Apple iOS: What to do if my game crashes!.

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Pitty_Kitty

Hello @themockster and welcome to Soda community!

I'm sorry ti hear that. Let's try to find out what's going on 🙂

when did this issue start?
what is the latest version of Soda app installed in your device?
what is the make and model of your ipad?
Does it have at least 2 GB of free memory storage?
Which other devices do you use? Make and model please
What it your game ID number? How to find your user ID on Soda app: here

thanks

themockster

I have 15.7.3 installed. My games in soda keep freezing. It froze when I was in the middle of “baking a cake” and I lost the chef hat. It also froze just as I won an extra hard level and did not move me forward. I had to do the level again which took a long time. I have cleared history and website data, made sure games were updated, etc., etc., etc. It is not the iPad I am using because the game also freezes on other devices. I am tired of losing boosters, games and being sent to jail in the bakery.