Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
This is were you can talk about fun Soda and off-topic related things with other Soda Players!
Got a feature idea? Share your thoughts to help make Soda even better!
I was in 1st place yesterday on Kimmy’s Candy Hunt. When I logged on today the contest was over and I did not receive my rewards. Can you please help? I had over 3000 candies collected and second place was like 19. How can I get my rewards please?
Sign in or register to leave a comment and join the conversation.
Hello @Emineh and welcome to Soda community!
I'm sorry to hear that. I can send an issue report to community manager to investigate this. Please provide further details:
1) Did you pass new Soda levels on more than 1 device by chance?
2) which device do you use to play Soda ?
3) what is your game ID number? How to find your user ID on Soda app: here
---
I'm not sure if compensations are possible in this situation, I invite you to contact King Player support (customer service) directly from your Soda app. This community forum is not able to handle refunds.
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form to ensure better assistance, explain your problem and send.
