Bug Report

Question

In the shop in candy crush soda saga has a issue with the piggy bank button going to the gumball goodies and gumball goodies going to the piggy bank. I did go click both buttons multiple times and every time it took me to the wrong place. Update I just went to do it again and screen record but it worked this time so I don't know what happened.

Pitty_Kitty · Accepted Answer

Hello @Dawson621 and welcome to Soda community!

That sounds odd. If this issue persists after checking troubleshooting steps please let me know so I can forward this report to community manager to investigate this bug

---

* Which device do you use to play Soda? Make and model please
* what is your game ID? Here's how to find it

--

* check for Soda and device updates
* check that your device has at least 2 GB of free storage
*  provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
* you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer

Let me know, thank you🙂