Candy Crush Soda Saga

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Why don't I have access to Detective Season?

When I log in, it tells me that I have to reach a certain tier to get the clue for Detective Season but there is no event for me. No quests, no tier list, nothing. It's usually on the left side of the screen under the Batula, but it's not there. I can't participate or get the prizes.

Accepted answers

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Kallyn

But I didn't have the season when it was active, that's the point. Back in May, when I first posted. It never allowed me to participate even though it said there was a season.

Yosca

Hello @Kallyn

Right now there is no season. Make sure your game and device is updated, and when a new season starts, hopefully you will receive it too.

Kallyn

I did all this and still have no access to the season.

Pitty_Kitty

Hello @Kallyn and welcome to Soda community!

Try to restart Soda app and play any level 3-4 times.

You should first see a message with fireworks and text saying something like "pass is over, prizes have been sent to you"

This refers to last week round (third week).

Restart the app and a Detective Season banner should appear so you click on it and have access to the pass, quests and rewards of this week (fourth week)

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Pitty_Kitty

Hello @Kallyn and welcome to Soda community!

Try to restart Soda app and play any level 3-4 times.

You should first see a message with fireworks and text saying something like "pass is over, prizes have been sent to you"

This refers to last week round (third week).

Restart the app and a Detective Season banner should appear so you click on it and have access to the pass, quests and rewards of this week (fourth week)

Kallyn

I did all this and still have no access to the season.

Yosca

Hello @Kallyn

Right now there is no season. Make sure your game and device is updated, and when a new season starts, hopefully you will receive it too.

Kallyn

But I didn't have the season when it was active, that's the point. Back in May, when I first posted. It never allowed me to participate even though it said there was a season.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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