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Game keeps freezing on the below image which is coating me loads of levels!
My game is freezing while playing
I’m having the same problem.never had this before but the last month I play one game and it freezes usually on the loading page
Hi my game is freezing after the level. And my race is also not showing
Today I found a work-around for my freezing-issue. I pressed the Escape-button at my keyboard. After that I was able to play. I lost out on the boosters though. And I really do feel you could report this to the Gaming-studio to look into @Yosca. It's causing nothing but frustration for lots of people.
It keeps freezing here as well now, as soon as "Treasure Hunt" opens (Win10-app)... By the way, I've noticed quite a few other posts about the game freezing, so I suppose it's a game-problem, not my problem.
When playing directly through FB, the game works just fine by the way. But no treasure-hunt there.
Welcome to Soda Community @meadsy1982
I’m sorry about that. Is it an ad that won't close? (Unfortunately I don't have ads in my game myself, so I couldn't tell you)
Please try the troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If the problem persists after troubleshooting, please report the ad malfunction to King Player Support using this link here.
=> select the correct game, topic “advert issues or reporting” subtopic “I experienced a bug with an advert”
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I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
there is a player in my podium contest with a really lewd lewd name. How do I report this to have it changed or removed?
Good morning, When i logged on today the screen was an ice/blue new "islands" game instead of being stuck on the first one (attached pic) Now it's not there anymore. Can you help? Thank you, Jilly •Playing on mobile •Android, through King, NOT FB •Game is updated •cleared cache & restarted
I have a new PC and installed the candy crush soda saga app on the new PC but it fails whenever I try to login to facebook from the game. I have verified my login credentials are correct but all it does is tell me the password is incorrect. Logging in with my King account does not restore my progress.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…