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I have cleared my cache and did the html5 test. I am using Version 68.0.3440.106 (Official Build) (64-bit). I have read several of the answers given and none of the fixes have worked for more than one session.
Theresa, you can try using the icon in the upper right of the screen (it looks like an arch) to open your current episode. That way you don't have to scroll through all the levels, just the levels in that episode, to get where you are. I know this is an issue that has been brought up before, but I haven't heard any update on it as of yet. Can you tell me if this works for you? I eagerly await your answer! Thanks again for writing.
Hi Teresa,
Like Laura perfectly mentioned, we cannot help you with restoring the level. You need to follow the article that she dropped above (it's this one). Then read it, and if you still cannot solve this, then there is a contact form at the very end of it for you to get in touch with our Player Support team.
Cheers,
Xarly
I have brought this to their attention, and I just reported it again for you. Hopefully, the Moderator will answer this as soon as she sees it tomorrow. Hang in there. I will make sure she is aware of this.
That's what I have been doing.
Hi Laura. I actually discovered that the real problem is that the map resets to level 1. I have to open the map and find my current level. Pretty annoying actually.
Theresa, you will have to contact the Team here Lost Levels and make sure you use the contact link on the bottom and explain exactly what is happening when you contact them. They will help you further there. Thanks for writing and have a great day.
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So on my pc it has my email and it shows normal until i go to edit it there's spaces where there shouldn't be so now I can't log in on my phone with my actual email and idk what to do.
how do i update my candy crush soda saga
I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
I tried to purchase a 9.99 purchase several days ago. It was denied, then yesterday it went through and shows on my Bank account and in my Google account but the Items purchased did not show up in the game. I either need a refund or purchased items put on my game.
Bonjour, je change de PC portable et veux transférer le jeu.Mais j'ai le message "FB reconnecter mon compte"or c'est impossible mon MDP n'est jamais reconnu même en le changeant plusieurs fois. De même impossible de retrouvez mon compte King créé sur une asresse mail qui n'existe plus.Est-il possible de retrouver un compte…
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…