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Hello @Justme10007 !
I'm sorry to hear that. Since there are many support threads with ongoing issues we moderators may be slow or unable to reply back especially if we haven't got an update from community manager to forward to the player.
When the player asks for updates again because the issue persists, we can resend another follow-up report to community manager.
it's advised not to spread the same topic across multiple discussions because the discussion itself gets more difficult to handle and infos about the problem get lost or confusing.
Please repost in the original support thread you opened about this problem and tag a moderator me or @Yosca
Alternatively contact King Player Support from here to report the freezing issue
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As for this discussion topic, the issue players have when they send out lives/boosters requests but don't receive them after friends respond is known to Soda Studio. Today we got the news a fix should be released next week π
Hello there! @bmarie61 π
Welcome to Sweet King Community! π
Don't worry! Let me taggingΒ @Pitty_KittyΒ @YoscaΒ who are Soda Moderators helping Soda Players around Soda Community! π
If you want to ask this game question, please click and ask on Candy Crush Soda Support Area here next time! Thanks! π
Have a nice and safety day! β€οΈπ
Hello @GrammyG1 @claredebs @GaylaDawg and welcome to Soda community!
Soda Studio is aware of the issues players have when they send out requests but don't receive lives/boosters after friends respond. We got the news that a fix for those bugs should be released next week π