Connectivity’s

Welcome to Sweet King Community! 👑

Are you asking this question on Candy Crush Soda Saga? Right? 🤔

Don't worry! Let me tagging @Pitty_Kitty @Yosca who are Soda Moderators helping Soda Players around Soda Community! 😉

If you want to ask this game question, please click and ask on Candy Crush Soda Support Area here next time! Thanks! 🙏

Oh Okay! You're welcome! 😅

Hello @comatts and welcome to Soda community!

Do you see this error message on your Soda app?

Soda Studio recommends to check these troubleshooting steps:

1. Make sure the game is up to date with the latest version.
2. Restart the device.
3. Clear cache*.

*If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

*If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

Let me know if the issue still persists after and if it does, would you mind sharing which country you're playing from?

Thanks