Welcome to the Candy Crush Soda Saga community!
Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
your game stole my gold bars
Hello @tonylongrod and welcome to Soda community!
I'm sorry to hear that. Provided you use an account to save progress, try to log out, restart device, log in and pass any level a few times to help the game reconnect and see if the gold bars come back.
If they don't, please contact customer service directly from Soda app as this forum is not able to deal with refunds/compensations. Please make sure to be logged into to your account where gold bars have been lost otherwise customer service can't locate you.
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, make sure to select the correct topic and subtopic in the form, explain your problem and send.
