Why am I not able to get Cakes ?

Question

Why am I not getting cakes ?

Pitty_Kitty · Answer

If the feature is still missing then it means it's not currently available in the game.

Features may be occasionally absent for a period of time and then come back, in rotation. Since there are many features active in the game, Soda Studio may need to spread out the fun and split it up into groups of players to make it manageable and accessible for a community of millions of players.

Please keep an eye out for the latest updates to the game to ensure you benefit from all the new levels and features that Soda Studio release on a regular basis. Hopefully you'll get to play Bake a Cake soon 🙂

For more infos read here

Pitty_Kitty · Answer

Hello @DeannL and welcome to Soda community!

In this case we can check troubleshooting steps to make sure the game is running smoothly and available features are visible in the game:

* Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app?

If you don't see this kind of error message, please go ahead and:

* check for Soda and device updates
* check that your device has at least 2 GB of free storage
*  provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
* you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer