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petorca
petorca Posts: 41

Level 3

Please, could you help me? Look, I've been playing since 10 p.m. yesterday until now in an operator, they told me to uninstall the game and reinstall it, and it happens that I lost everything I had, what I had bought, I spent more than 7,000 thousand pesos almost all my salary

Comments

  • petorca
    petorca Posts: 41

    Level 3

    ,spent that and nobody is going to return what I buy please help me

    2 de septiembre de 2023

    Web Google Play Youtub

    -

    $6.900

    17:43 h

    Web Google Play Youtub

    -

    $4.900

    17:15 h

    Web Google Play Youtub

    -

    $14.500

    13:37 h

    Web Google Play Youtub

    -

    $4.900

    07:28 h

    Web Google Play Youtub

    -

    $8.900

    02:04 h

    Web Google Play Youtub

    -

    $4.900

    01:29 h

    viernes, 1 de septiembre de 2023

    Web Google Play Youtub

    -

    $4.900

    23:41 h

    Com Transf Otro Banco Por Internet

    -

    $300

    jueves, 31 de agosto de 2023

    Tef Bancoestado A Puebla Penailill

    -

    $10.000

    16:15 h

    Tef A Aguirre Schaffer Myriam Franc

    -

    $5.000

    16:10 h

    Tef Bancoestado De Hernandez Rojas

    $150.000

    15:42 h

    viernes, 25 de agosto de 2023

    Tef Bancoestado De Hernandez Rojas

    $10.000

    18:06 h

    Web Google Play Youtub

    -

    $4.900

    Web Google Play Youtub

    -

    $3.500

    Web Google Play Youtub

    -

    $8.900

    Web Google Play Youtub

    -

    $4.900

    jueves, 24 de agosto de 2023

    Tef Bancoestado De Puebla Penailill

    $10.000

    16:53 h

    Deposito En Efectivo Caja Vecina

    $8.000

    14:01 h

    Tef De Aguirre Schaffer Myriam Fran

    $5.000

    16:56 h

    Web Google Play Youtub

    -

    $1.900

    Web Google Play Youtub

    -

    $8.900

    Tef Bancoestado De Hernandez Rojas

    $10.000

    06:41 h

    Com Transf Otro Banco Por Internet

    -

    $300

    Web Google Play Youtub

    -

    $4.900

    Web Google Play Youtub

    -

    $6.900

    Web Google Play Youtub

    -

    $8.900

    Web Google Play Youtub

    -

    $4.900

    miércoles, 23 de agosto de 2023

    Tef Bancoestado A Arenas Pinto Leo

    -

    $30.000

    17:18 h

    Tef A Ramirez Balboa Marta Fabiola

    -

    $10.000

    15:43 h

    martes, 22 de agosto de 2023

    Tef Bancoestado A Arenas Pinto Leo

    -

    $2.500

    23:56 h

    Tef Bancoestado A Arenas Pinto Leo

    -

    $7.000

    22:34 h

    Tef Bancoestado A Arenas Pinto Leo

    -

    $4.000

    18:14 h

    Tef Bancoestado A Arenas Pinto Leo

    -

    $4.000

    17:56 h

    lunes, 21 de agosto de 2023

    Web Google Play Youtub

    -

    $4.900

    Web Google Play Youtub

    -

    $6.900

    Web Google Play Youtub

    -

    $8.900

    Web Google Play Youtub

    -

    $4.900

    Web Google Play Youtub

    -

    $8.900

    Web Google Play Youtub

    -

    $3.500

    Com Transf Otro Banco Por Internet

    -

    $300

    Web Google Play Youtub

    -

    $6.900

    viernes, 18 de agosto de 2023

    Tef Bancoestado A Arenas Pinto Leo

    -

    $9.000

    20:33 h

    Tef A Hernandez Puebla Alonso Patri

    -

    $24.000

    18:55 h

    Tef Bancoestado De Hernandez Rojas

    $150.000

    17:46 h

    Web Google Play Youtub

    -

    $6.900

    Web Google Play Youtub

    -

    $4.900

    Web Google Play Youtub

    -

    $2.500

    Web Google Play Youtub

    -

    $2.500

    Web Google Play Youtub

    -

    $3.500

    Web Google Play Youtub

    -

    $4.900

    Web Google Play Youtub

    -

    $3.900

    Web Google Play Youtub

    -

    $8.900

    Web Google Play Youtub

    -

    $3.500

    Web Google Play Youtub

    -

    $4.900

  • Yosca
    Yosca Posts: 17,579

    Hello @petorca

    I am so sorry to hear you had to uninstall the game 😞

    As boosters are items saved directly onto your device's memory, so that you can use them offline, reinstalling the game will unfortunately delete all of these items. If you lost any boosters that you have purchased please reach out to King Customer Care team using the 'Contact us' option directly from your device (this way support will have all the details needed to help). The Community is unable to reimburse or replace boosters. All you need to do is:

    - Open the game app

    - Tap on the? mark

    - Tap on Purchase and Gold Bars

    -  Choose and tap on a topic that is closest to your question/issue

    - Scroll down to the bottom and tap on "Contact Us"

Hey! Would you like to give us your opinion?