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How do I transfer my game levels for candy crush saga and farm hero saga from my iPhone to my computer?
Also, do you save your progress with a King account (simply email address + password) or Facebook account?
If you save progress with a Facebook account you might need to check your Facebook permissions because they expire after a while due to privacy reasons. If they expired, they might affect the update of your progress and friends list.
Check out the below article from Help Center:
Hello @Carolmadeira28
I understood your question, I explained how transferring progress works ๐
If we're talking about a problem with syncing progress across multiple devices then it's a different topic.๐๏ธ
On your computer, are you playing the games on the apps downloaded from Microsoft store?
I play Soda across multiple devices too (app installed on Android mobile and app installed on Windows computer, downlaoded from Microsoft Store).
The progress stays the same across all my devices whenever I log in to my account. To ensure that, I only need to make sure all my devices and Soda apps have internet connection and are able to connect to the servers and Soda apps will sync up progress by themselves. I don't have to replay a level on one device if I've already passed it on another device.
If progress is not synced between device A and device B we need to check the internet connection of both because game on device A needs the connection to upload the updated progress to King servers and game on device B needs the connection to retrieve the updated progress from King servers.
Frist off, let's check for Soda app updates - clear cache - restart device and play any levels a few times (old levels too). This usually helps the game to reconnect.
If the game has still trouble connecting and syncing up progress, then try these steps from Help Center article:
and full troubleshooting steps to verify the game app is running smoothly
If you don't see this kind of error message, please go ahead and:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
Let me know how it goes ๐
Maybe you do not understand what I want you to do. On my phone I am on level5231 for candy crush saga. I would like you to put that level with (5231) on my candy crush saga on my computer. Some how 2 weeks ago my level drop down to 2 with candy crush and farm heroโs. I have done all you asked me to do. Please help me add my progress on my computer
CRol Madeira
Hello @Carolmadeira28 and welcome to Soda community!
If you don't have a King or Facebook account to save your progress with, you'd need to create one on your iphone.
This way your levels and progress are saved on King servers too. You only need to download the game app on another device, log in to your King or Facebook account and you'll find all your levels and gold bars.
Boosters are saved on the device local storage only so you won't be able to transfer them to another device or restore them if game app is uninstalled.
Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
