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I cannot find my progress on any of my king accounts
Welcome to Soda Community @sugarbean32
I am sorry about this. Pleast try this. Go to your profile and try to log out. Then check for game and device updates, restart your device and log back in. Replay some levels.
If you still cannot see your progress, please contact Player Support so they can manually restore your progress. Open the game app, click on the blue gear, click on question mark, click on my game progress, click on the progress I’ve made isn’t showing..
Hope this helps.
I am able to log in but when I do my progress has disappeared.
Hi @sugarbean32, I'm sorry to hear that! Do you mean you cannot login to your account, or that your progress has disappeared? Please describe the issue a bit further and we'll try to help you out.
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…