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Hello @sbeaman
I'm glad to hear the game is working again.
I didn't do anything as I was waiting to gather more infos about the problem so I could forward a report to have this looked into properly.
Unless you contacted King customer care from Soda app
Happy crushing 🙂
It is working again from your side. I did lose some of my progress but you did send me boosters.
Thanks.
Do you play Soda on Microsoft app or on browser via Facebook website?
If you play on browser, did you try a different browser? Did you check for browser updates ans cleared cache? More infos here and here
Does your device have at least 2 GB of free storage?
Also, if you use a Windows device, please make sure the latest Visual Studio Redistributables available for Windows is installed. Check out the steps here
Additionally check check out the guidelines here
If you still experince issue, please let me know:
Thanks
It is now loading on my samsung phone again but not on my laptop computer. On the computer, the orange screen comes up but when I hit play it dissapears.I've been playing on my computer for years.
Hello @sbeaman and welcome to Soda community!
Could you describe your problem more?
Does the app crash and shut down when you try to open it?
Does the game freeze and get stuck on page?
At what point? on the orange loading page?
Which device do you use to play Soda? Make and model please.
In the meantime check our support guide here
let me know if it helps or not
