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I had 1 day and 15 hours to finish the final 3 levels and then it reset and i was given a new pass where I have to complete all 21 levels in my leftover time of 1 hour and 15 hours.. This has happened several times.
Yes, it is updated to version 1.253.1
Hello @ldelgrande
thanks for sharing a picture. I don't have updates yet but I'll pass this on to send a reminder
Is your Soda app updated to version 1.253.1?
Thanks
Just happened again last night, I have the remainder of time from my previous rewards pass to complete the new one.
thanks for sharing your gaming details. I'll forward a report to community manager to find out what may be wrong here
Thanks for responding.
The version installed is 1.252.3
I am playing on a Galaxy A51 phone, model SM-A515F and a Samsung Galaxy tablet S6 Lite
My player ID is 1014168918
This problem occurred again yesterday where the Rewards pass reset before time was up.
Hello @ldelgrande @CastleBooBoo @Kimmer11 and welcome to Soda community!
I'm sorry to hear about this. I'll send a problem report to community manager to have this looked into.
In order to do so, please provide these infos:
Same issue.
I am having this issue, too!!!
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Why am I playing from the beginning again? How do I get my old account back?
Help me recover my account. i can't access my email and i forgot my password
plus moyen de se connecter aux jeux candy pourquoi
De ce nu pot salva jocul pe alt dispozitiv?Ideal ar fi sa creați un buton și sa facem acest lucru simplu, fără sa ne mai trimiteți în CLOUD,FACEBOOK etc
When you have stars you can redeem for rewards on island ,the bubble doesnt come up so you can redeem them. I have 100 stars but no bubble to get to island . Uninstalled and reinstalled, reset my phone with no results.
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🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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