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the ads to get extra moves crash almost every time. It’s the newer ads that crash. Very frustrating!
These ads fail every time. They either fail by not playing the ad fully, and then when you click the X (even after waiting for over a minute) they show the “Oops” message, or they simply go to a black screen and the whole game crashes. I have already checked that my game is up to date and will perform on this iPad and that I have ample space on my storage.
Hello @Dekamin and welcome to Soda community!
I'm sorry to hear about this. Please contact King Player Support to report the names of the ads causing the issue so team dedicated to ads can look into this.
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "technical & connection issues"- "thanks for reaching out"- scroll down and click "contact us". In the form please select "advert issues or reporting" and then "I experienced a bug with an advert." Explain your problem, name the malfunctioning ad and send.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…