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Progress lost.

BricornBricorn Posts: 224 Level 3

I play on PC and had a problem with it. Now fixed, but I was on level 731 (I think) and it's back to zero now.  I wasn't linked to Facebook then.

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • StuckInATreeStuckInATree Posts: 4,900 Level 3

    I'm guessing you had the game app installed on Windows 10 in that case? As long as you actively connected your game to either Facebook or Kingdom previously, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up. 

  • BricornBricorn Posts: 224 Level 3

    I'm guessing you had the game app installed on Windows 10 in that case? As long as you actively connected your game to either Facebook or Kingdom previously, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up. 

    No Facebook, no Kingdom. I had an ID on the game, but that was that.
  • BricornBricorn Posts: 224 Level 3

    Does anyone from King read these?  Thanks

  • Former_UserFormer_User Posts: 0
    Accepted Answer

    Hi Bricorn,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

    Leo, King Care Team

    Accepted Answer
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