Candy Crush Soda Saga

Welcome to the Candy Crush Soda Saga community!

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Get help for your Soda game here!
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Progress lost.

I play on PC and had a problem with it. Now fixed, but I was on level 731 (I think) and it's back to zero now. I wasn't linked to Facebook then.

Accepted answers

Former_User

Hi Bricorn,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

Thanks!

Leo, King Care Team

All comments

Former_User

Hi Bricorn,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

Thanks!

Leo, King Care Team

Bricorn

Does anyone from King read these? Thanks

Bricorn

I'm guessing you had the game app installed on Windows 10 in that case? As long as you actively connected your game to either Facebook or Kingdom previously, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.

No Facebook, no Kingdom. I had an ID on the game, but that was that.

StuckInATree

I'm guessing you had the game app installed on Windows 10 in that case? As long as you actively connected your game to either Facebook or Kingdom previously, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Former_User

Hi Bricorn,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

Thanks!

Leo, King Care Team

All comments

StuckInATree

Bricorn

I'm guessing you had the game app installed on Windows 10 in that case? As long as you actively connected your game to either Facebook or Kingdom previously, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.

No Facebook, no Kingdom. I had an ID on the game, but that was that.

Bricorn

Does anyone from King read these? Thanks

Former_User

Hi Bricorn,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

Thanks!

Leo, King Care Team

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Recent Announcements

🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…