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I've been just getting the bare background with the soda fountain and no characters for a few weeks now, and the Challenges have also disappeared altogether.
So I'm also not seeing the 9th anniversary celebration. Anything I can do on my end?
Hello @BB-6 and welcome to Soda community!
It may happen as usually the same features are not available to all Soda players at the same time; this way the Game Studio keeps the events and features manageable across millions of players.
So you may not have the season events now but you may receive them in the future.
You may check troubleshooting steps which help you keep your game in optimal conditions so it will be ready to receive new features when they're available:
If you don't see this kind of error message, please go ahead and:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
