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Why can’t I get my rewards so that I may play the game. I feel that I should be compensated for the fact that I can’t play at my fullest advantage and so therefore, I’m falling behind. I appreciate your help in this matter.
Hello @oliviaWilde and welcome to Soda community!
What happened exactly?Which event did you play? Did you win but you didn't receive the prize?
If an event malfunctioned please contact King Player Support directly from your Soda app to ask for compensation:
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" Icon- select any topic and subptopic- scroll down the page and click "contact us". Select topic "events or features issues", select subtopic "I didn't receive my reward". Fill in the form and send.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
