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I have not been able to play the bakery four months, but I can access the points that everyone else is getting
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Hello @tracyh61 and welcome to Soda community!
Please make sure your Soda app is up to date and latest version installed is 1.260
Additionally check out troubleshooting steps:
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If you own a Kindle fire, check this out
it's not possible to do in Microsoft app on computer
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If Bake a Cake doesn't appear afterwards then it means the event is not available in your game at the moment, I'm afraid. Events and features don't appear to all players at all times as Soda developers spread them out across groups of players. Visit this page for more infos.
