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After making a purchase to pass a super hard level, all my extras are locked and cannot be used. My app is up to date
Hello @jdellett03 and welcome to Soda community!
Pre-game boosters may appear padlocked and unavailable only in some specific levels, it's not an error.
these levels are designed to be played without those boosters so they're easier to beat than most levels. it's also likely a sign you're about to learn a new feature in the game, e.g a new blocker and the game wants you to learn how it works on your own.
If you purchased items, don't worry they've not been lost. Once you beat this type of levels you'll return to normal levels and all your pre-game boosters will be available as before.
though I believe time in timed boosters will keep passing regardless because it cannot be paused
I think it’s normal. Boosters in some levels are locked because the levels are super easy.
Contact the support on the game.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
