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So I didn't receive my weekly contest rewards and my podium streak rewards this week any help?
Hello @Mandy1964
You're welcome. I'm happy I could help ๐
Had a response and they have issued me with 25 coins however this doesn't make up for the considerable loss of bonuses they are however 'working on the issue' so we shall see. Thanks again for your help
Thanks again for your time and help. Will definitely update you x
thanks for sharing
that's good news ๐๏ธ
let's wait for the King agent's reply in this case. It might take a couple of days though
Let me know how it goes
Also thanks for replying and trying to help โค๏ธ
RE: [candycrushsodasaga-android] 1024229705 (CandyCrushSodaSaga)
Hi Mandy,ย Thank you for contacting King.
We have received your message and we will contact you shortly.
King Player
I've just had this reply
I understand. Do you know the ticket number displayed on the reply sent from Support to you?
I'll pass it on to community manager to better find out what happened ๐
Thanks
I have emailed them twice and all they do is send me a link to here I was hoping that there was something I could do to resolve this issue myself seems like they couldn't care less!
Hello @Mandy1964 and welcome to Soda community!
I'm sorry to hear that. Please contact King Player Support to ask for a refund as this forum is not able to deal with compensations
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" Icon- select any topic and subtopic- scroll down the page and click "contact us". Select topic "events or features issues", select subtopic "I didn't receive my reward". Fill in the form and send.
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Hello everybody, I would like to learn how to join a team and compete
I would like to save my progress but I guess the device is too old, which cannot update the app. I also cannot login or register my game account. Seeking for help. Thank you.
I recently won all my Rewards, on my Game Board, and I didn't used them. So, please, tell me where are all my Rewards, on my Game App? I worked hard receiving them, by playing this Game App. However, in one small step, you'll have taken them away. And, thought I'd not noticed it! Shame on you! I wanted all my Rewardsโฆ
Purchased a product for Soda Saga. As soon as I hit one touch buy, the game reset. I didnt think I bought. So I redid the buy. Now I see 2 charges on the card. Think that is a RIP OFF. Did you find a new way to get more money? I never recieved the product with the first buy. PLEASE REFUND ASAP.
Please refund my $9.99 asap
Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! ๐คฏ You might discover ๐ฌ boosters and use them freely, only to later realize they donโt magically replenish. ๐ And then there are ๐ง blockers, standing in the way ofโฆ
