🎁 Daily Logins Missing [Resolved]

LoFiGummy · February 28

Hi there Soda players!

We're aware some of you are not receiving your daily rewards as expected. The Studio is looking into this and working to fix it as soon as possible.

We'll keep you updated with any progress right here in this thread.

If you've encountered this problem, please share your feedback with us. It helps us understand the issue better and fix it faster.

Thanks for your patience and for being part of our community.

While we investigate this issue, please follow these steps to continue the Daily Rewards:

Make sure that you're on the latest version of the game and update the game if you haven't
Ignore the Daily Rewards for 1 day!
On the following day (Day 2), make sure to fully close the game and restart it.

This should make the Daily Rewards come back for you, but we'll of course also look to for a solution to all players as soon as possible!

JohnKid · February 20

I just lost my over 400 day streak. I've logged in everyday for over 400 days and just logged in this morning but then when I logged in this afternoon it reset me back to day 1. I'm using the same device and nothing has changed. Why did this happen and how do I get it back?

rosmark · February 20

The same thing has happened to me I think its something to do with the game update

starha · February 20

I have the same problem, was on 300+ days.

mrs_woodzy · February 21

Me too, was in the 500s. What's the point of continuing to play when they just take it away.

JohnKid · February 21

It also keeps kicking me back like 5 wonderballs. Was at last rare and ever since it took my days it keeps starting me at 1st epic. Fix your damn game!

karinkeizer · February 24

I am also in the 500s but my daily streak is just frozen for the last 3 days. I can't even start over from day 1

ngcmjimmy · February 24

Hi, my daily bonus just not working today. Tried close app and reopened a few times, still the same. What if I have to start over after missing one day?

IMG_2093.png

Pitty_Kitty · February 24

Hello @ngcmjimmy and welcome to Soda community!

Do you mean it doesn't appear?

Did you try playing any level + opening and closing the app a few times to help the game reconnect?

If that doesn't help, check out all troubleshooting steps:

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer

GmQ54 · February 25

That happened to me on Sunday, February 25, 2024. I had to buy gold bars to continue my streak. I reported this because I play everyday to keep my streak going. I took a screenshot to prove I didn’t miss yesterday.

gmomof2 · February 25

https://community.king.com/en/candy-crush-soda-saga/discussion/436939/daily-bonus-not-working-today

Me too.

🎁 Daily Logins Missing [Resolved]

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