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Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
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Can t log in aplication but on website im loged
Hello @celmaitare22 and welcome to Soda community
Community website and game app are separate.
What message do you read in your Soda app?
Do you see this message in settings of Soda app?
Thanks
If nothing works then I'm afraid the only effective solution is to reinstall Soda app ๐
Unfortunately, uninstalling the app will delete all your boosters (they're saved locally on your device).
Reinstalling the app can also delete recent progress you made while being offline due to this problem. If you have a King/ Facebook account, you'll be able to retrieve all the gold bars and progress you made before this problem arose.
It's not ideal at all but it will allow you to play normally again.
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If you progress is partially or entirely lost after reinstalling the app, create an account if you don't have one already and contact Player Support so they can manually restore your progress on your account:
How to contact Player Support: open soda app - visit settings- click "?" Icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Please be sure to select the correct topics: "Lost progress or items" and "I lost my progress". Explain your problem, add your current level and send.
If you lost purchased items that you didn't use, you may ask Player Support for a replacement. More infos here
Thanks for confirming @celmaitare22
If you see "there was a connection error, try again in a bit" , I can suggest you try this trick to see if it works, it helped me 1 out of the 2 times it happened to me
Additionally you could check for Soda app updates - clear cache and try these steps from Help Center article:
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I recently won all my Rewards, on my Game Board, and I didn't used them. So, please, tell me where are all my Rewards, on my Game App? I worked hard receiving them, by playing this Game App. However, in one small step, you'll have taken them away. And, thought I'd not noticed it! Shame on you! I wanted all my Rewardsโฆ
Purchased a product for Soda Saga. As soon as I hit one touch buy, the game reset. I didnt think I bought. So I redid the buy. Now I see 2 charges on the card. Think that is a RIP OFF. Did you find a new way to get more money? I never recieved the product with the first buy. PLEASE REFUND ASAP.
Please refund my $9.99 asap
Why do I never receive my team point prizes in cc soda? There hasn't been one time.
when will additional levels be added. Iโm at the end and have been for 2 weeks.
Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! ๐คฏ You might discover ๐ฌ boosters and use them freely, only to later realize they donโt magically replenish. ๐ And then there are ๐ง blockers, standing in the way ofโฆ
