Welcome to the Candy Crush Soda Saga community!
Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
I have been playing this game for many years it has been a continuous problem that I do not get Gold Bars that I have earned. I don’t understand.
Hello @Rubygemstone and welcome to Soda community!
Sorry to hear that. Please make sure to be logged in to your account as sometimes it can happen to log out or log in to a different account and find a different amount of gold bars.
Is it possible you made a purchase that may explain the decrease of gold bars?
Does someone else have access to your account?
If you still have issues, please contact King Player Support directly from your Soda app. Make sure to be logged in to the account that you use to play Soda with when you reach out to them so they can locate it and take a look at it.
How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Make sure to select the correct topics: "lost progress or items" and "I lost items". Explain your problem and send.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
