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Level 2
Hi
Candy Crush Saga is again not connecting to app store.Also will not allow me to log in to my account from it.
Hello @Dave1024 and welcome to Soda community!
do you see this red message "there was a connection error, Try again in a bit"?
thanks
@Pitty_Kitty Thankyou for the reply. Yes I see exactly that .
I am having same issue, after accidentally uninstalling Soda. I have reinstalled but when I try to "continue with Facebook" the screen goes black and I get a "loading" circle that never goes anywhere. I am able to log in on desktop just not on my phone. Any suggestions so I don't lose my progress etc.?? Thanks
Thanks for confirming
If you see "there was a connection error, try again in a bit" , I can suggest you try this trick to see if it works, it helped me 1 out of the 2 times it happened to me
Additionally you could check for Soda app updates - clear cache and try these steps from Help Center article:
If nothing works then I'm afraid the only effective solution is to reinstall Soda app 😔
Unfortunately, uninstalling the app will delete all your boosters (they're saved locally on your device).
Reinstalling the app can also delete recent progress you made while being offline due to this problem. If you have a King/ Facebook account, you'll be able to retrieve all the gold bars and progress you made before this problem arose.
It's not ideal at all but it will allow you to play normally again.
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If you progress is partially or entirely lost after reinstalling the app, create an account if you don't have one already and contact Player Support so they can manually restore your progress on your account:
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If you lost purchased items that you didn't use, you may ask Player Support for a replacement. More infos here
@Pitty_Kitty Thanks again for the reply.Have deleted the game and re installed.Was able to log in again without losing progress.So all is good now.