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Hello @galsobrook
I'm not able to understand your specific case I'm sorry. Screenshots help us understand in these situations, but that's fine if you're not willing
I'd advise to contact to Player Support to ask if compensations are possible in your case.
Please fill in the form accordingly to receive best assistance
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" icon- select any topic and subtopic- scroll down the page and click "contact us". Select specific topic topic, select specific subtopic. Fill in the form and send.
When I receive gold bars in increments of (I think) 8, the bar showing at the end of my game has not increased. When I "claimed" double fish, it did not show up in my game.
Hello @galsobrook and welcome to Soda community!
what do you mean? What happened exactly?
Please share a screenshot of rewards section of your Rewards Pass
thanks
____________
how to take a screenshot:
Save the image on your device storage if you use a computer.
Upload the image from your device to this forum discussion. Click the icon circled in red that shows a mountain:
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Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
