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where did "my account" button go?

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Elizabeth_Gibson
Elizabeth_Gibson Posts: 2 Newbie

Candy crush soda won't log me in; "my account button gone; also save progress buttom won't link, what do I do?

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  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator
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    Hello @Elizabeth_Gibson and welcome to Soda community

    Do you mean the "Played Before?" button is unresponsive when you click on it or it actually disappeared? If it disappeared, would you please share a screenshot of this anomaly so I can pass it on to community manager. You may find instructions on how to take a screenshot in the comment below

    Do you save your progress with a King account or Facebook account?

    Which device do you use to play the game?

    Is your Soda app up to date? Latest version is 1.265.3

    Do you read an error message letting you know you can't log in? Like this one?

    Thanks

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