Candy Crush Soda Saga

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samanthaann311

Not doing anything can anyone help

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LoFiGummy

Hello and nice to meet you @samanthaann311 ! 🧸🎧

It's great for us to know what platform you're playing Soda on so that we can help you properly, but we can give you some tips on things you can try to help you out.
In the meantime, please try the following:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.
Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
Reinstall: As a last resort, try deleting and then reinstalling the game. This usually fixes most issues. Just make sure your game is safely backed up to your King or Facebook account before taking this step.

Let us know if you have any more questions or need more help!

Accepted answers

All comments

LoFiGummy

Hello and nice to meet you @samanthaann311 ! 🧸🎧

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.
Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
Reinstall: As a last resort, try deleting and then reinstalling the game. This usually fixes most issues. Just make sure your game is safely backed up to your King or Facebook account before taking this step.

Let us know if you have any more questions or need more help!

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🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…